Effective Date: January 1, 2026 

At Green Grass Kids Garments ("we," "our," or "us"), we are committed to protecting the privacy of our customers ("you"). This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our store in Erode, communicate with us via WhatsApp/Phone, or shop with us.

1. Information We Collect

We collect information necessary to provide you with the best shopping experience and to communicate regarding your orders. This includes:

• Personal Information: Name, phone number, and residential address (if delivery is requested).

• Transactional Information: Details of the products you purchase, billing amounts, and payment methods (Cash, UPI, Card).

• Communication Data: Records of messages sent to us via WhatsApp (90806 76806) or SMS regarding inquiries or orders.

2. How We Use Your Information

We use the collected information for the following purposes:

• Order Processing: To generate bills/invoices and fulfill orders.

• Customer Support: To answer your queries regarding sizes, stock availability, and store timings.

• Updates & Marketing: To send you updates about new collections, seasonal sales, and special offers via WhatsApp or SMS (only if you have voluntarily provided your number).

• Service Improvement: To understand customer preferences and improve our stock in Erode.

3. WhatsApp and Marketing Communication

By providing your phone number to Green Grass Kids Garments (either in-store or by messaging us first), you consent to receive communication from us.

• Opt-Out: If you wish to stop receiving promotional messages, you can simply reply "STOP" or "UNSUBSCRIBE" to our WhatsApp number, or request us to remove your number from our broadcast list during your store visit.

4. Information Sharing

We respect your privacy. We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners for the purposes outlined above.

• Service Providers: We may share necessary details (Name/Address/Phone) with delivery partners if you request home delivery.

5. Data Security

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and transaction data.

6. Children’s Privacy

While our products are for children, our business and services are directed toward adults (parents and guardians). We do not knowingly collect personal information directly from children under the age of 18.

7. Changes to This Policy

Green Grass Kids Garments has the discretion to update this privacy policy at any time. We encourage customers to review this policy periodically to stay informed about how we are helping to protect the personal information we collect.

8. Contact Us

If you have any questions about this Privacy Policy or your dealings with our store, please contact us at:

Green Grass Kids Garments 📍 Location: Erode, Tamil Nadu 📞 Phone/WhatsApp: +91 90806 76806